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Midwest Management Summit
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Wednesday, November 12 • 2:00pm - 3:45pm
5 real-world Service Manager customizations that make you feel WOW FILLING

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Service Manager is a highly customizable product that allows you to do almost everything you need. But how can this be done, what tools are available and where should you start? Come join Marcel's session to discover some awesome customizations he and his team developed for customers during the last years. He will not only show real-world customer requirements, but also the different techniques how to build the solutions and how the result looks like at the end Take some of those ideas and approaches back to your company to bring the usability and acceptance of Service Manager to a new level! Learn what's possible with Service Manager customizations and what tools are available to do it.

avatar for Marcel Zehner

Marcel Zehner

Microsoft MVP, Microsoft RD, itnetX AG
Marcel is the CTO at itnetX, a Microsoft elite partner in Switzerland. He is a Microsoft Most Valuable Professional (MVP) and a Microsoft Regional Director (RD).

Wednesday November 12, 2014 2:00pm - 3:45pm
Harriet B MMS